Terms And Conditions
SCHEDULES
Reservations Department hours are: Monday to Friday: 09:00 to 18:00 hours Saturdays: 09.00 to 13:00 hours Individual reservations of (1 to 4 rooms): Payment method: Must be made no later than 07 days before the arrival date. Group bookings (From 5 rooms to more): Payment method: Must be made no later than 20 days before the arrival date
CANCELLATION AND MODIFICATION:
For individual reservations, before 07 days from the date of arrival: Any modifications or cancellations will not be penalized. Within 07 days: Any modifications or cancellations will have as a penalty of the total of nights reserved. For Group reservations, 20 days after the arrival date: Cancellations or modifications can be made without penalty. Any modifications or cancellations within 15 days of arrival will have a penalty of the total of nights reserved.
CHECK IN – CHECK OUT.
Check in: 12:00 hrs. Check out: 14:00 hrs.
CHECK IN EARLY / LATE CHECK OUT.
The amount indicated is US$30.00 As long as it is from 08:00 / 18:00 hours
DAY USE:
Apply to 11:00 to 18:00hrs, after this time the room will have full day cost. This rate does not include breakfast
FOOD AND BEVERAGES:
The hotel offers Continental or American Breakfast, according to the rate provided. Breakfast service hours 06:00 to 10:00 hours
CANCELLATIONS AND NO SHOWS:
If an already reconfirmed reservation is canceled, 100% of the reservation charge will be considered a No Show, hence full rate will be charged. In case of no-show on the confirmed date, the penalty will be equal to the total of the 1st night accommodation plus general sales tax (18% IGV). If you have only booked 1 night, then that 1 night will be charged fully.
PAYMENT METHOD
DOLLARS Bank Name: BANCO DE CREDITO DEL PERU Company name : PONHUA SERVICIOS TURISTICOS SRL Account Number: 192 – 1019710110
